From my initial email query, through site inspection, quote and build, Andrew and his team delivered fantastic service and value for money. The pool was finished on time and exactly as quoted. They always explained detail in easy to understand language with lots of pictures as well and kept me updated on every step of the process. They went the extra mile to make sure everything was perfect (like re-
Inger, Mosman, Sydney
We've been interested in a swim spa for a number of years and then finally this year we were able to afford a garden makeover. I immediately went searching and came across your company. From the moment I first spoke with Andrew through to the completion of our fabulous swim spa, we have been impressed and delighted by the friendliness, high level of customer service, workmanship and promptness from everyone involved. We are so happy with our pool and look forward to the many health and social benefits that it brings. Our friends think our backyard "oasis" looks stunning and we agree. Thanks again Andrew and team for making the whole process smooth and friendly.
The Fergusons, Mosman, NSW
We had a small area, a steep site, lots of trees, bad access, a Brushfire zone and a child with an allergy for chlorine. Andrew came up with a design & engineering solution to suit, it ticked all the boxes. Our pool looks absolutely awesome, swimspaplungepool did a great job.
Jodie, Byron Bay, NSW
I installed a 5m Rebecca in 2011, right from my initial contact with swimspaplungepool they were extremely helpful. All of my questions (emails and phone calls) were answered promptly and the advise on the pool and equipment was informative and thorough. While similar pools quoted by others may have been cheaper we felt more confident in the knowledge and attention to detail shown by swimspaplungepool, the installation went smoothly and was faultless. The finished product is fantastic and we get a lot of enjoyment from our pool. I would definitely recommend Andrew and the team. Their service and professionalism exceeded my expectations.
Sean, Warriewood, Sydney
Thanks so much for all your assistance. It has been an absolute pleasure dealing with swimspaplungepool.
Wendy, Turramurra, Sydney
We are extremely happy with our pool. Aside from the finished product being just as we wanted, swimspaplungepool was extremely accommodating as not long after work started we suffered a serious illness in the family. It threw the plans out a little and Andrew made it as easy for us as possible. He went over and above what he had to do to make sure decisions were made without us having to make them! We weren’t really in the right state of mind but the point I am making is Andrew knew what we wanted from the start and just made it happen and with as little stress as possible, Thanks again.
Gavin and Marnie
Thanks to Andrew and his team @ swimspaplungepool we now have a beautiful looking luxury spa. But what is especially appreciated is Andrew's time and patience when helping us choose our new pool. The installation process was faultless and was finished in a few days. They worked in with my landscaper and came back as promised to do a final handover when decking and fence was completed. The on going service, advice and support given by Andrew after the installation for novices like us has been amazing, Andrew has always returned calls and answered queries when we are unsure about different aspects of pool maintenance. The service from swimspaplungepool has been impeccable and cannot be faulted, they have even returned to us here in Melbourne without complaint post installation to give us another lesson on water balance and adjusting for maximum efficiency. To finish off the pool works great is well used and is especially beautiful with the Led lights changing colour at night.
Thank you for your on going support and always answering our questions.
Joanne, Mordialloc, Melbourne
Hi Andrew, all is well with us here. As I promised photo’s for you to give you an idea of how beautiful our pool ended up looking! The pictures show all the steps/seating in the shallow end which is a lovely place to cool off and have a glass of bubbles! I have done a quick add up in my head and with the excavation (and we ran into rock!), Pool, pavillion, paving, blanket, solar, water tank I’ve come in below budget and we’ve probably added double the value of the project to the value of the property. As I said the other night my only regret is that we didn’t do it sooner.
The Bryne Family, Bagshot, VIC
It was a blessing when we happened upon your company after multiple phone calls, faxes and queries (which andrew was unfazed) we finally decided on the Nicole model which has proven ideal as the width and length allows us to move our disabled adult son around the pool getting full use of the space and the depth is perfect, the sitting area and steps smooth and comfortable an area to rest and chill out in-
The Shanahans Tasmania
The service we received from your company was excellent, from an initial order through to onsite installation was faultless. Andrew and his team did an amazing job and we could not be happier with our “Sarah” swimspa. We would most certainly recommend swimspaplungepool.com.au to anyone considering buying a pool or swimspa.
Chris, Henley Beach, SA
Andrew was the calmest and most patient person I have ever dealt with. It took me a long time to make up my mind and he never at any point put any pressures on me to purchase the pool or to hurry up and make up my mind. This was the total opposite to other companies that I had got quotes off, and it was this patience as a sales person that drew me towards using Andrews services. Andrew was honest and direct about the process and stuck to his timeframes as close as possible given the never ending rainy weather we had during the installation process. The installation of the pool was an all-
The pool has been amazing and has brought such beauty and character to home and garden. It was the centrepiece for photos for my daughters formal and a delight to spend time in during the hot summer. Anyone who has walked in is impressed by how it fantastic the pool looks and it is great to see their surprise and amazement as they see the features within the pool – the spa, the jets, the lights, the infinity edge.. they just can’t believe that it has it all.
I would highly recommend Andrew and his team to anyone looking at installing a spa/or pool in their home. I doubt you could find a more dedicated team anywhere.
Thank you once again Andrew and the rest of the team as swimspaplungepool.